Automated Family Alert System

Our alert system is dedicated to streamlining communication between healthcare providers, patients, and healthcare proxies through automated notifications straight from the app to their cell phone.

Automated Family Alert System

AFAS At a Glance

01

This application automates the transmission of hospital care notifications to authorized family members. This enhancement of communication between healthcare providers and family members reduces the time providers spend trying to connect with a patient’s primary contact to make important medical decisions. Our number one objective is to streamline communication between healthcare providers and authorized family members.

02

Every healthcare facility or supporting services associated with patient care are HIPAA compliant. Our product interfaces with EPIC in a safe and secure manner, using an encrypted environment during the initial stages of contacting a patient’s family member, which will result in an increase in optimized communication between healthcare providers and the patient's family member. The messages provided by AFAS have been validated and follow HIPAA standards.

03

In the event the family member does not acknowledge the first notification, a text message alert is also sent. AFAS will continue to send notifications to the personal cell phone every 20 minutes for 1 hour or until receipt is acknowledged. While AFAS is working on establishing direct communication, healthcare providers can continue with their daily duties and responsibilities.

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Manage With AFAS

AFAS is all about facilitating the workload healthcare providers have in their day-to-day. Currently, hours are being spent trying to reach family members in order to make important medical decisions for patients. AFAS facilitates the process by not only notifying members by a click of a button, but by allowing easy and quick management options.

  • Integrates with existing Electronic Medical Records (EMR) through EPIC.
  • Medical providers can change their phone number as needed as well as add new contact information or edit existing information for the family member.
  • Access call history and message history with just one click
  • Send notifications with a click of a button
  • Manage your billing at any time through our personal billing portal through any device with online access.

Multiple language options available

AFAS provides the patient’s primary contact with the option of selecting their preferred language to receive notifications. Languages currently available are: Spanish, English, French, German, Russian, Korean, Mandarin, and Cantonese. 

Delivering two-way stream of benefits where everyone wins

AFAS is dedicated to benefiting not only the healthcare professionals but also the patient and their designated representatives and family members. With the COVID-19 pandemic, the world saw a need to simplify workload for healthcare providers but also to increase patient experience among all departments. AFAS recognized that need and created a system that will benefit everyone.

For health care providers:

  • We streamlined workflow
    • Provides a one-click notification solution
    • This minimizes alternating between phone calls and computers during daily tasks
  • Enhanced task assistance
    • Contacting family members is now automated which minimize daily tasks
    • Call history logs minimize documentation for health care providers by logging all attempted notifications

For patients and dedicated family members:

  • We automated communication
    • A notification system providers assurance to patients and their families that they will be able to get in touch with providers even if they are not bedside
  • Call-back number features
  • Being provided a call back number minimizes stress from missing phone calls from the hospital

Our Feedback

See how AFAS enhanced communication between family members and healthcare providers.

John Doe
John DoeManaging Director
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Alex O'Brien
Alex O'BrienCEO
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Linda Cooper
Linda CooperHead of Marketing
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